We are told to just "talk with users!"
But depending on where they are in the Mindset funnel, their feedback will have different meanings, and if we are not aware of that, we can misinterpret what they said and make the wrong decisions based on it.
So, join me in this session to learn:
- Who to talk to. To learn the right things
- What to ask them. To go past the obvious and get powerful insights
- And different approaches to get them on a call